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Refund Policy

At Sleepy Cake, we are proud of the quality of our products. We hope you love and enjoy our products as much as we do. From time to time, you may need to return your purchase to us for any reason. We make our refunding process as easy as possible.

You can return unused products to us for a full refund. You are responsible for the shipping costs of returning the products to us. Please contact us within 14 days of receiving your order to obtain a Return Merchandise Authorization number (RMA#). We must receive the return package within 14 days from the day the RMA# was issued.

Please contact us (info@sleepycake.com) to obtain a Return Merchandise Authorization number (RMA#). We will not accept any return without a RMA#. This RMA# needs to be clearly printed on your return package.

Please return carefully wrapped products in their original form and packaging. Once a return package is received, we will refund your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you.

To help us process your return faster, please include a copy of your sales reciept. Mail the return package to:

Sleepy Cake - Returns
411 E. Huntington Dr., Suite 107-323
Arcadia, CA 91006

We reserve the right to reject any returns and exchanges that do not meet these conditions. 

 

 

PREMIUM QUALITY & UNIQUE PRODUCTS

Top your cupcakes with the bestest! Because the decorations for your special occasion should be exceptional!

We put extra efforts in each step of creating our cupcake toppers – from picking designs, selecting colors, matching textures, to putting every element together. We handcraft each cupcake topper with unique details and top-quality card stocks, so your cupcake display can shine.

FREE SHIPPING

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FREE SHIPPING

for orders over $39

You are in luck if your order is over $39! Orders (pre-tax and pre-shipping) over $39 get free standard shipping. 

Placing a small order this time? That's ok, too. Flat rate standard shipping is only $4.95 for orders under $39. 

You can learn more about our shipping policy on our shipping page.

WE SHIP FAST

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WE SHIP FAST

1-2 business days processing time

Who likes to wait weeks for their handmade cupcake toppers to be ready to ship? No one! You can't wait so we work hard to get them ready! 

In-stock items are generally processed and handed to the mailman within 1-2 business days. Visit our shipping page for estimated time the mailman might take to deliver the package.

 

SATISFACTION GUARANTEED

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SATISFACTION GUARANTEED

A lot of effort goes into the creation of our handcrafted cupcake toppers - from style, color, and card stock selections to dressing them up with every little details. We want to you to love them as much as we do.

Sometimes things don't work out, and we understand. You may return unused products to us for any reason. Read our refund policy for more details. 

 

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QUESTIONS?

info@sleepycake.com / 626-427-2998

Having trouble placing an order? Like our toppers but need them in different colors to match your party theme? Want to order our toppers in bigger quantities?

Contact us with any of your questions. We are always happy to help.

Call us at (626)427-2998 during our business hours from 10 am to 5 pm PST, Monday - Friday.

Send us an e-mail any time at info@sleepycake.com.

Or, you can fill out our handy-dandy contact form here.

PREMIUM QUALITY

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PREMIUM QUALITY

with satisfaction guaranteed

A lot of effort goes into the creation of our handcrafted cupcake toppers - from picking designs, selecting colors, matching textures, to dressing them up with unique details. We handcraft each cupcake topper with top-quality card stocks and a lot of care, so your cupcakes can look as sweet as they taste.

We want you to love our cupcake toppers as much as we do. Sometimes things don't work out, and we understand. You may return unused products to us for any reason. Read our refund policy for more details.

FREE SHIPPING

×

FREE SHIPPING

for orders over $39

You are in luck if your order is over $39! Orders (pre-tax and pre-shipping) over $39 get free standard shipping. 

Placing a small order this time? That's ok, too. Flat rate standard shipping is only $4.95 for orders under $39. 

You can learn more about our shipping policy on our shipping page.

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